SERVICES

Do you know what your PC looks like inside??

Computer Troubleshooters offers a wide range of services that is growing and constantly changing with technology and business demands. We keep abreast of the latest technology and may offer advice and support in areas that are not listed in this site. When software and hardware bugs hit the user community, we usually hear about them first because of our international network of technicians are out there applying the fix.

This page provides a list of some of the regular services we supply. If you have a problem that does not fit neatly within a category, then contact us and we can probably help.

Cleaning & Maintenance

Cleaning & regular preventative maintenance includes looking at both the hardware and the software components of your system. We will come to your location and do everything on site based on a checklist of maintenance items. Keep your computer well maintained and your problems are reduced.

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Fault Location & Resolution

Fault locating and resolution may sometimes be beyond the average users capabilities. We will come to your site and assess the fault using time proven procedures. Most faults we will have been seen before but sometimes a new one will appear. When this occurs we have access to a worldwide network of troubleshooters that can help pinpoint the problem and the appropriate resolution. After we have done our assessment we will give you an estimate of what is required to resolve the problem.

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Component & Board Replacement

Every now and then a component or board within your computer will be required to be replaced to resolve a problem. On many occasions the component will be within the warranty period and the manufacturer will send a replacement for you to install. We can determine which component has failed, get the replacement part for you, install it, and then test it to make sure that the replaced part works correctly.

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Network Design & Implementation

There are many advantages to networking more than one computer at home or in the business. Among them the sharing of internet access, hardware such as printers and your data. We can design and install a network in your home or business for a very reasonable price.

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Hardware & Software Upgrades

The life of many computers can be extended by upgrading hardware or software. Other times an upgrade is required to run certain new software or speed up the computer.  We can come to your office, business or home and assess your needs. Do not throw money away on the wrong upgrade. Talk to us first and we will advise you of your options. 

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Software & Hardware Troubleshooting

Sometimes a problem will occur that is intermittent and frustrating to solve as a user, or alternatively something that worked perfectly last week but now will not work. The problem may be further compounded by the lack of certainty as to whether it is a hardware or a software problem. We can troubleshoot these problems using our years of experience and the resources of our network.

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Software Installation

Most software installs very easily with the use of an installer program that is usually provided by the vendor when you buy the product. Every now and then a piece of software may be missing or needs to be reinstalled due to being hit by a virus or being a new requisite for some new software. As long as you have the license for the software we will install or reinstall new or missing software and make sure that the links are working.

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Web Site Services

There are numerous benefits for getting a web site and a web site created and updated using the SME package is the most cost effective way to improve your business. The advantages of a web site for your business include:

1. compliments existing advertising and makes it more effective

2. improves business operational efficiency

3. improves customer service and communication

4. increases market reach

5. allows you to compete with other businesses that have a web site... 

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On-site Support & Advice for Businesses

Small businesses and those that work out of the home very often require the support of a professional IT person when making plans and computer decisions. Before you go out and spend that well earned money on hardware and software that you may not need, contact us so that we can help you through the process. We do not keep an inventory of  hardware or software so we have no vested interest in guiding you buy items that we have in stock. 

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Data Backup & Storage

Many users whether at business or in the home, have important data sitting on their hard drives. In may cases they have not backed up this data in case of a hardware failure. We can help you put a backup process in place that will cover your vital data needs. We can even arrange for off-site storage.

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